The shipment will take place, once the order is confirmed, within the second working day following the confirmation (working day is to be understood as Monday to Friday, excluding holidays recognized by the Italian calendar).
Monica Zuccheri reserves the right to verify the validity of the transaction, even possibly by contacting the bank of the other party. In this case, the shipment of the goods will not take place until the verification procedure is successful.
The couriers currently used is GLS. The Customer does not have the right to choose the courier, which will be designated exclusively by Monica Zuccheri.
Shipment throughout the country to foreign countries (see permitted destinations) will take place with delivery in 6-10 working days (any customs procedures may increase the delivery time). Delivery times are approximate and based on the average delivery time of currently addressed couriers. Any delays in delivery will not entitle you to a full or partial refund of the purchased goods.
Before confirming the order, the cost for shipping will be indicated, which may vary depending on the country of destination and cannot be quantified in advance.

International Shipping:
We can ship virtually anywhere in the world. After entering the shipping address in the shopping cart, shipping times and costs will be visible.
If shipping is not available for your country, please email info@monicazuccheri.it to request a custom shipment
All shipments are made in packages sealed with tape. The Customer is required, upon delivery, to check the integrity of the packaging and tape. In case of breakage or tampering of the packaging or adhesive tape, the Customer must affix the reserve to verify the contents to the courier before withdrawing the package.
In case of shortages or damaged items, promptly report, and no later than 48 hours after receipt of the shipment, to Monica Zuccheri in the manner provided for returns. Claims will not be accepted on shipments received by the Customer without reservation.
It is strongly recommended not to use blades or sharp objects to open the package, so as not to damage the items contained inside.
For shipments outside the European Union, any customs import charges will be borne by the Customer. Customs duties and possible taxes vary according to the country of destination and are applied upon arrival of the goods in that country: therefore, the Customer is invited to contact the customs authorities of his/her country in advance to verify the costs and possible import limits.
In case of rejection of the goods by the Customer or non-delivery for other reasons (e.g. wrong address and/or telephone number of the consignee; repeated absence of the consignee, etc.) the amount will be withheld to cover the following costs: sending goods + return of goods + cost of storage + customs for non-European shipments. The price of the goods net of withheld charges will be refunded.

These Conditions may be printed or saved on a durable medium, in accordance with the provisions of Article 12 of Legislative Decree 70/2003 and Article 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.